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Customer Relationship Management

Home Solutions Customer Relationship Management

Customer relationship management (CRM) is the combination of practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.


The goal is to improve customer service relationships and assist in customer retention and drive sales growth.

Agile Business Solutions offers Microsoft Dynamics 365 for Customer Engagement which includes;


  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Marketing
  • Dynamics 365 Field Service
  • Dynamics 365 Project Service Automation